Our services

  • OUR SERVICES

    Our team is at your disposal 24h hours a day, please dial 810. 
    Do not hesitate to contact us for any enquiry.

    Available at the reception desk:

    • Iron and ironing board
    • Extra towels 
    • Sewing kit 
    • Shaving kit
    • Dental kit
    • Kettle
    • Shower gel / shampoo / soap
    • Bathrobe and slippers
  • NON SMOKING HOTEL

    We are 100 % Non-smoking. 
    If you smoke in the room, we will be forced to charge you CHF 400.00 as a deep cleaning charge.

    In case of fire alarm activation, for any reason, the hotel is allowed to charge the fire department intervention from CHF 800.00 minimum.
     

  • LAUNDRY

    A laundry bag is available at reception. 
    All laundry given to Reception before 9:30 am will be returned the same day. 
    For express service (after 9:30 am, Saturdays, Sundays and/or days off) with a return the same day, an additional 50 % will be applied. 
     

  • CHECK-OUT

    The room should be freed by 12.00 o'clock (noon) at the latest.

    If you would like to enjoy the room a little longer, do not hesitate to contact the reception.

    Depending on availability, it is possible to keep the room until 3 P.M., for an extra charge.

  • PRESSREADER

    PressReader allows you to read thousands of newspapers and magazines from around the globe for free.

    Simply connect yourself to our WI-FI Network, download for free the PressReader app and start reading! 

  • CLIMATISATION ET CHAUFFAGE

    To activate the air conditioning or the heating, be sure to put the key in the entry box and close all the windows.

    The control box can be found on the wall. Select "+" or "-" and choose the ventilation level.

  • PAYMENT METHODS

    Food Services Is Going Cashless

    WE ARE CASHLESS – To deliver an even safer and smoother experience, we are now a cashless hotel.

    Accepted payment methods:
    VISA Logo and symbol, meaning, history, PNG, brand Visa
    File:MasterCard Logo.svg - Wikipedia Mastercard
    American Express - Wikipedia American Express
    File:Maestro logo.svg - Wikipedia Maestro
    PostFinance Postcard
    File:UnionPay logo.svg - Wikipedia Union Pay
    File:JCB logo.svg - Wikipedia JCB

     

  • VALUABLE ITEMS

    Our hotel is equipped with safes in all its rooms.

    We strongly recommend that you deposit your valuable items and money in the safe in your room or in the safe at reception.

    The hotel assumes no responsibility for thefts committed in the rooms or public areas.

    In the event of non-deposit of valuables or money, the hotel cannot be held responsible.

  • TELEPHONE & INTERNET

  • PHONE & INTERNET
    Reception 810
    Outside line * (By phone number) 0
    To call another room: 
     room number (with 3 numbers)
     
    Wake-up Service: on request at the reception  
    Fire department     118
    Police department 117
    Emergency 144
    Free Wifi  
    Copy service (fees will apply)  

    * Price list of telephone calls

    The price of phone communications is charged at an indivisible amount equal to CHF 1.00 per minute (price fixed by the hotel) that varies according to the destination of the call (see list 
    for international calls).